Ford Motor Company Honors Schneider National with Prestigious Q1 Certification
Company Joins Elite Group of Carriers Recognized for Superior Quality and Service
Green Bay, Wis. - Nov. 21, 2005 - Schneider National Inc., a premier provider of transportation, logistics and related services, today announced that its automotive customer service team recently received Ford Motor Company's Q1 certification, its highest recognition of superior supplier quality and service. The award places Schneider among a very elite group within Ford's carrier base.
Q1 certification awards are based on high quality management practices that enable a provider to deliver products and services that meet and exceed the requirements set by Ford Motor Company. Providers that are recognized with the Q1 award have done so by achieving a superior level of performance and maintaining it for six consecutive months. The intense application process can take between 12 and 18 months.
Schneider National has worked with Ford Motor Company since 1995. The company's specific achievements include managing Ford's freight lanes to a tightly measured process-driven model, streamlining its approach to customer service, operations and leadership, and sustaining its focus on minimal client production issues or disruptions. Over the past 12 months, Schneider has also met service levels at more than 98 percent, including pick-up and delivery, Electronic Data Interchange (EDI) communications and acceptance.
"Receiving Q1 certification from Ford is a tremendous honor for Schneider National and underscores our commitment to delivering the service level expectations and operational efficiencies that our clients expect," said Dan Van Alstine, senior vice president of enterprise sales for Schneider National. "We applaud the hard work and dedication of our automotive customer service team and their collaborative efforts to make this happen."
The recent award from Ford brings enterprise wide recognition to Schneider as it follows on the heels of Schneider Logistics' Ford customer service division award in 2004. Both Schneider National and Schneider Logistics will display Ford Q1 certification flags at their facilities in Green Bay.
About Schneider National Inc.
Schneider National Inc. is a premier provider of transportation, logistics and related services. Schneider National serves more than two-thirds of the Fortune 500® companies, offering the broadest portfolio of services in the industry. Schneider National's transportation solutions include: One-Way Van, Dedicated, Expedited, Intermodal, Brokerage, Bulk and Specialized. Schneider Logistics, a wholly-owned subsidiary of Schneider National, provides supply chain management technology, managed services, engineering services and freight payment.
Headquartered in Green Bay, Wis., Schneider National has a 70-year track record of providing expert transportation and logistics solutions. For more information about Schneider National and employment opportunities, visit www.schneider.com or call (800) 558-6767.